Service at your fingertips anytime, anywhere - that’s what MyIMG
provides. MyIMG is our proprietary online service that allows
you to access information and manage accounts, 24 hours a day,
seven days a week, from anywhere in the world. Our service
centers in the USA and Europe are always available to help or
handle emergencies 24 hours a day, but through MyIMG you have
immediate access to a wealth of information about your account
and can manage routine areas to help you save time when you
may need it most. Some features include:
- Get explanation of benefits
- Initiate Preauthorisation
- Locate a provider
- Obtain certificate documents
- Request ID cards
- Recommend provider/facility
Register/Login to MyIMG
Locating a Provider
With the GlobeHopper plans, you may seek treatment with the
hospital or doctor of your choice within your area of cover. When
seeking treatment in the USA, you can reduce your out-of-pocket
costs by using the independent Preferred Provider Organisation
(PPO), a separately organised network of hundreds of thousands
of established, highly qualified health care medical practitioners
and many well-recognised hospitals in the USA contracted by IMG.
You can quickly search the network through MyIMG. Additionally, to help you locate health care providers outside the USA, IMG
provides its online International Provider Access (IPA), a database
of over 17,000 providers.
Search PPO Network
Search IPA Network
USA - Universal Rx Pharmacy Discount Savings
This is a discount savings program available to every policy holder
of the GlobeHopper plans when travelling to or within the USA.
This program allows card members to purchase prescriptions
at one of over 35,000 participating pharmacies in the USA and
receive the lower of i) Universal Rx contract price or ii) the
pharmacy regular retail price.
This discount program is not insurance coverage. It is purely a
USA-based prescription discount program to purchasers of the
GlobeHopper plans. Use of the discount card does not guarantee
that prescribed medication is covered under the insurance benefit
View the Points of Care site and download your card here.